We may collect personal information you provide (such as your username or account ID from a platform) when you interact with features or contact us. We also collect usage and log data such as your IP address, device type, operating system, app or site version, timestamps, pages or screens viewed, in-game selections, voice interactions (as processed by the platform), and diagnostics such as crash/error reports. Our website may use cookies to enable features and analytics. Our voice/Smart TV apps generally do not use cookies directly, though integrated service providers may use similar technologies to run their services.
We use the information we collect to operate and personalize the Service, monitor performance, fix issues, improve features, provide user support, ensure safety and security, and comply with applicable laws. We use trusted third-party providers—including Amazon Alexa, Roku, and Amazon Fire TV—to deliver parts of the Service. These providers may process limited information solely to perform services for us and must not use it for unrelated purposes.
If you access the Service from the UK/EU (including Germany) or elsewhere outside the U.S., your information may be processed in countries with different data protection laws. Where required (such as under the GDPR), we rely on appropriate safeguards to protect your information.
We implement commercially reasonable administrative, technical, and physical measures to protect information, but no method of transmission or storage is completely secure. The Service is not directed to children under 13 (or 16 in the UK/EU), and we do not knowingly collect information from children. If we learn a child has provided personal information, we will delete it.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your information, request portability, and withdraw consent where applicable. To make a request, please use our contact form. We will respond in accordance with applicable law.
The Service may link to third-party sites we do not operate. We are not responsible for their content, security, or privacy practices. We may update this Privacy Policy from time to time, and changes will be posted here. Your continued use of the Service after updates take effect means you accept the updated Policy.